Holiday Shipping/Guidelines

Holiday Ordering Deadlines

All orders are verified through our security department. Additional information may be required prior to shipment. All orders that are flagged for confirmation must be verified by deadline date for guarantee delivery.

Domestic Mail

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23

FedEx Priority Overnight®									√
FedEx Standard Overnight®									√
FedEx 2Day®								√
FedEx Express Saver®							√
FedEx Ground®			√
FedEx Home Delivery®			√

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23

USPS Priority Mail®							√
USPS Express Mail®								√

US to Canada

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23

FedEx International Priority®						√
FedEx International Economy®			√
FedEx International Ground®	√

Last Days to Ship	Tue Dec 06	Wed Dec 07	Thu Dec 08	Fri Dec 09	Sat Dec 10	Mon Dec 12	Tue Dec 13	Wed Dec 14	Thu Dec 15
	Tue Dec 06	Wed Dec 07	Thu Dec 08	Fri Dec 09	Sat Dec 10	Mon Dec 12	Tue Dec 13	Wed Dec 14	Thu Dec 15

USPS Express Mail International®								√
USPS Priority Mail International®				√

US to Puerto Rico

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22	Fri Dec 23

FedEx International Priority®							√
FedEx International Economy®					√

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21	Thu Dec 22

USPS Express Mail International®							√
USPS Priority Mail International®			√

International Mail

Last Days to Ship	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21
	Tue Dec 13	Wed Dec 14	Thu Dec 15	Fri Dec 16	Sat Dec 17	Mon Dec 19	Tue Dec 20	Wed Dec 21

FedEx International Priority® to EMEA¹				√
FedEx International Priority® to APAC²				√
FedEx International Priority® to LAC³				√
FedEx International Economy® to EMEA¹		√
FedEx International Economy® to APAC²	√
FedEx International Economy® to LAC³		√

¹EMEA = Europe, the Middle East and Africa
²APAC = Asia Pacific
³LAC = Latin American and the Caribbean

Last Days to Ship	Tue Dec 06	Wed Dec 07	Thu Dec 08	Fri Dec 09	Sat Dec 10	Mon Dec 12	Tue Dec 13	Wed Dec 14	Thu Dec 15
	Tue Dec 06	Wed Dec 07	Thu Dec 08	Fri Dec 09	Sat Dec 10	Mon Dec 12	Tue Dec 13	Wed Dec 14	Thu Dec 15

USPS Express Mail International® to EMEC⁴							√
USPS Express Mail International® to APANZM⁵							√
USPS Express Mail International® to ALA⁶			√
USPS Priority Mail International® to EMEC⁴			√
USPS Priority Mail International® to APANZM⁵			√

⁴EMEC = Europe, the Middle East and Caribbean
⁵APANZM = Asia Pacific, Australia/New Zealand and Mexico
⁶ALA = Africa and Latin American

Military Mail (USPS Only)

Holiday Shipping/Guidelines

Is there an extended return policy for holiday shopping?

Purchases made between Nov 24, 2011 - Dec 23, 2011 may be returned under the guidelines of the extended holiday return policy, so long as a Return Authorization Number (RA#) is obtained no later than January 13, 2012. An RA # may be obtained by contacting the customer service department.

All sales on "Intimate Apparel" and "Sale Items" are final.

Holiday Schedule – November 24, 2011 to January 13, 2012

The following information pertains to our holiday schedule only. It includes holiday hours of operation, holiday shipping schedules and the holiday return policy.

Hours of Operation

Customer Service may be reached via telephone at (888) 432-4173. Customer service may also be reached via e-mail at customerservice@christianaudigier.com.

Regular Business Hours:
Monday – Thursday: 9am - 4pm PST
Friday: 9am - 3pm PST

Holiday Hours:
December 23: 9am – 1pm PST
December 26: Closed
January 2: Closed

Return Policy

Purchases made between Nov 15 – Dec 23, 2011 may be returned under the guidelines of the extended holiday return policy, so long as a Return Authorization Number (RA #) is obtained no later than January 13, 2012. An RA # may be obtained by contacting the customer service department.

All sales of “Intimate Apparel” and “Sale Items” are final.

All orders $150+ shipped via Federal Express have a Direct Signature Requirement. Recipient must be available to sign for delivery. If no one is available to sign, Fed Ex will leave a "call tag" at the residence to arrange for pick up (Express services only) or reattempt delivery. Shipping and handling is not refundable for any "RTS: Return To Sender" packages.

Please review the holiday shipping schedule to meet required delivery deadlines. These deadlines are based on and separated by the shipping service chosen.

Security and Anti-Fraud

All orders are filtered through Security and Anti-Fraud Department. If requested, additional documentation must be provided for orders to be processed.

IMPORTANT FOR ALL OF OUR CUSTOMERS: If your order is flagged or held by our Security and anti-Fraud Department, you must comply with their requests when contacted (via e-mail or telephone) in order to get your order processed. Our customer service department has no control over security issues and will be unable to assist you with any concerns pertaining to security, identity confirmation, or possible anti-fraud regarding any order placed. Shipping will not be reimbursed for any packages that have had their shipping delayed because they were held for security and anti-fraud reasons.